Story: Lucy Adoma Yeboah
THE Ghana Commercial Bank (GCB) has formally received an award for the Best MoneyGram International Money Transfer Performing Receive Agent in Africa for 2007 from MoneyGram International at a ceremony in Accra.
For winning the award, GCB was presented with a shield and a citation, which acknowledged the bank's excellent customer service, customer satisfaction and its ability to capture a wide margin of the Ghanaian market.
The MoneyGram Regional Director for Africa, Ms Nikki Spottiswoode, presented the award on behalf of her institution while the Deputy Managing Director of GCB in charge of Operations, Mr Samuel Sarpong, received it on behalf of the bank at the GCB head office in Accra.
In her remarks, Ms Spottiswoode said GCB deserved the award for performing so creditably since it began receiving money through MoneyGram on behalf of Ghanaian customers in May, 2007.
She explained that MoneyGram International had 157,000 locations throughout the world with 50,000 locations in the Americas where residents in Ghana could conveniently receive monies from.
On his part, the Deputy Managing Director in charge of Operations at the GCB, Mr Samuel Sarpong, said the bank would continue to offer excellent services to its numerous customers and urged the people to continue to do business with the bank.
He expressed gratitude to MoneyGram International for recognising the performance of the GCB and rewarding it out of a number of banks that operated MoneyGram services in Ghana and elsewhere in Africa.
The Head of International Banking Division of the GCB, Mrs Elizabeth Coch, said presently the bank had captured more than 35 per cent of the Ghanaian market in spite of the fact that more than six other banks were operating MoneyGram money transfer services.
She pointed out that GCB was prepared to move even higher in the international arena and expressed the hope that the staff of the bank would do well to surmount any challenges that might confront them in future to enable them to continue to render good services.
Caption: Mr Samuel Sarpong (forth left), Deputy Managing Director of Ghana Commercial Bank (GCB) in charge of Operations, receiving the Best MoneyGram International Money Transfer Performing Receive Agent in Africa for 2007 award from the MoneyGram Regional Director for Africa, Ms Nikki Spottiswoode. With them are Mr Samuel Amankwah, the Deputy Managing Director in charge of Finance of the GCB, Mrs Elizabeth Coch, the Head of International Banking Division of GCB, and Ms Helena Nkansah, Credit Advisor of GCB, and other officials of MoneyGram International.
Friday, September 12, 2008
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